AOG Service
(Aircraft on Ground)

How can we help you?

When an aircraft is grounded due to a missing component, every hour counts and every minute comes at a very high cost. Our AOG (Aircraft on Ground) cargo service is designed to handle these emergencies by moving aircraft spare parts and components with the highest priority, so your aircraft can return to service as quickly as possible. We respond with the speed and coordination the aviation industry demands.

From a critical part to a complete engine, we activate our entire network to minimize your aircraft’s ground time.

Why Choose Our AOG Service?

An AOG emergency does not wait for office hours. That is why we provide fast response and availability to handle urgent situations, with a team that acts immediately to identify the fastest route, secure priority space, and process documentation in record time. The difference between effective and ineffective AOG handling is measured in hours and those hours are our focus.

We leverage our strategic location in Miami, one of the largest air cargo hubs in the Americas, with daily connections throughout Latin America and worldwide. Every operation is assigned a dedicated executive who coordinates the shipment from start to finish and keeps you informed at all times. Our local offices handle customs clearance and final delivery without relying on third parties.

AOG Solutions We Offer:

Urgent Transportation of Aircraft Spare Parts..We prioritize your components on the first available flights, coordinating with both cargo and passenger airlines to save valuable time.

Handling of Critical and High Value Components. We manage delicate and high-value parts with the security measures, specialized packaging, and insurance coverage they require.

Door to Door Coordination.We collect the component at origin and deliver it directly to the hangar or maintenance base, eliminating unnecessary intermediate steps that could cost valuable time.

Expedited Customs Clearance.We prepare and streamline documentation and customs clearance procedures to prevent your cargo from being held at customs.

Handling of Associated Dangerous Goods. If the component contains hazardous materials such as batteries, chemicals, or pressurized components we apply the applicable regulations. Learn more about our Dangerous Goods (HAZMAT).

End to End Logistics Support. We integrate our AOG service with air freight and ground to cover the entire supply chain, from the supplier to the aircraft.

Designed for the Aviation Industry

Our AOG service supports airlines, Maintenance, Repair and Overhaul (MRO) facilities, operators, and aviation companies that cannot afford to have an aircraft grounded. We understand the urgency and critical nature of every shipment, which is why we have structured an agile process focused on constant communication and fast decision making.

We know that an AOG is more than a logistics problem: it is an aircraft that is not generating revenue and an operation that has been disrupted. Our commitment is to help restore your aircraft’s operational status in the shortest possible time.

Coverage

We operate from our Miami hub and move AOG components worldwide, with access to major airports and key aviation markets. Our local offices ensure fast customs clearance and efficient final delivery at destination.

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